Skills & Competencies for Operations Director

Operations Director job profile

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JOB SUMMARY for Operations Director

Directs and oversees an organization's day-to-day operations, typically through subordinate operations managers.

JOB RESPONSIBILITIES for Operations Director

Implements operational policies, objectives, and initiatives. Executes operating plans and tactics to attain short- and long-term financial and mission-critical operational goals. Evaluates and optimizes current and proposed operational systems and procedures to gain efficiencies and to minimize risk. Ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives.

Operations Director SALARY RANGE

BASE 50%
$192,119
TOTAL 50%
$237,505
Job Level
M04
Job Code
EX05000343
Education/Degree
Bachelor's Degree
Reports To
Top Management

Operations Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Operations Director skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Operations Director

1 Industry Competency – Value Stream Mapping
Proficiency Level -3
Skill definition-Applying the knowledge of value stream mapping methods to visualize, analyze and improve all the steps in a product delivery process.
Level 1 Behaviors
(General Familiarity)
Cites examples of successful value stream mapping implementation in various industries.
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Level 2 Behaviors
(Light Experience)
Applies strategies and data-driven reviews for VSM template development.
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Level 3 Behaviors
(Moderate Experience)
Creates process flow diagrams to harvest areas of improvement and cost reduction.
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Level 4 Behaviors
(Extensive Experience)
Determines savings opportunities for cost, cash, and lead time that leads to increased productivity.
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Level 5 Behaviors
(Mastery)
Designs current and future state process flows to guide continuous improvement activity.
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3 Operations Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Operations Director
Proficiency Level - 4
5 Competency for - Operations Director
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Operations Director

1 Job Family Competencies – Metrics Management
Proficiency Level -4
Skill definition-Using key metrics to help measure the success of a business or our organization's program.
Level 1 Behaviors
(General Familiarity)
Describes quality and compliance metrics related to the safety data management process.
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Level 2 Behaviors
(Light Experience)
Collects data for the metrics management to measure the effectiveness of the processes.
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Level 3 Behaviors
(Moderate Experience)
Makes recommendations to management based on analysis of performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Discusses operational productivity and metrics analysis with the top management.
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Level 5 Behaviors
(Mastery)
Directs the implementation of advanced performance management systems and appropriate metrics.
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2 Job Family Competencies – Operations Management
Proficiency Level -5
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Discusses the standard procedures in operations management.
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Level 2 Behaviors
(Light Experience)
Compiles monthly collection operations management statistics and reporting.
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Level 3 Behaviors
(Moderate Experience)
Implements important policy and strategic decisions to comply with operation requirements.
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Level 4 Behaviors
(Extensive Experience)
Guides operations management decision-support activities to focus on strategies.
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Level 5 Behaviors
(Mastery)
Creates metrics to evaluate the performance of various business operations.
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3 Operations Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Operations Director
Proficiency Level - 4
5 Competency for - Operations Director
Proficiency Level - 5

16 soft skills or competencies (core competencies) for Operations Director

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
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Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
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Level 3 Behaviors
(Moderate Experience)
Applies technical expertise, business sense, and product knowledge to manage the product lifecycle effectively.
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Level 4 Behaviors
(Extensive Experience)
Coordinates technical and business teams to solve complex and diverse customer problems.
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Level 5 Behaviors
(Mastery)
Builds strong business partnerships internally and externally to drive "win-win" business successes.
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2 Core Competencies – Business Performance Management
Proficiency Level -4
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Describes our organization's major strengths and weaknesses from a BPM perspective.
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Level 2 Behaviors
(Light Experience)
Enters performance-related data into the performance management dashboard.
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Level 3 Behaviors
(Moderate Experience)
Deploys business performance management solutions across the entire organization.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of staff and departments to make strategic decisions about production modifications.
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Level 5 Behaviors
(Mastery)
Designs applications and systems that house performance data.
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3 Operations Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Operations Director
Proficiency Level - 4
5 Competency for - Operations Director
Proficiency Level - 5

Summary of Operations Director skills and competencies

There are 1 hard skills for Operations Director, Value Stream Mapping.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.

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